Privacy Policy

Last Revised: December 6, 2025

1. Introduction

This Privacy Policy describes how BVL Billet (“we,” “us,” or “our”) collects, processes, stores, and protects your personal information when you visit our website, request a quote, upload artwork, create an account, or place an order. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

We collect personal information that you voluntarily provide, including:

  • Identity & Contact: Name and email address.

  • Logistics: Billing and shipping addresses.

  • Financials: Payment information (processed securely by Stripe or PayPal; we do not store card data).

  • Project Assets: Artwork files, design submissions, and product specifications.

  • History: Quote/order details and customer service communications.

B. Information Collected Automatically

To improve site performance, we automatically collect:

  • Technical Data: IP address, browser type/version, device type, and operating system.

  • Usage Data: Pages visited, time spent, click actions, and navigation patterns.

  • Referral Data: Referring URL and approximate geographic location.

  • Tracking: Cookies and similar technologies (see Cookie Policy).

C. Information from Third Parties

We may receive limited information from payment processors, analytics providers, advertising platforms, and shipping carriers.

3. Legal Basis for Processing (GDPR/UK GDPR)

We process personal data under the following lawful bases:

  • Contractual Necessity: Fulfilling your orders and quotes.

  • Legitimate Interest: Fraud prevention, site improvement, and analytics.

  • Consent: Marketing communications and non-essential cookies.

  • Legal Obligation: Tax, accounting, and regulatory compliance.

4. How We Use Personal Information

We use your information to:

  • Provide quotes and fulfill custom orders.

  • Communicate order status and updates.

  • Process secure payments.

  • Improve website performance and user experience.

  • Prevent fraud or misuse.

  • Comply with legal and regulatory obligations.

Note: Marketing communications are only sent with your explicit consent.

5. Sharing Personal Information

We do not sell your personal information. We share data only with trusted partners when necessary:

  • Payment processors and hosting providers.

  • Analytics services and shipping providers.

  • Advertising partners (only if marketing cookies are enabled).

All partners operate under strict confidentiality and data protection requirements.

6. International Data Transfers

If you are located in the EU or UK, your data may be transferred to the United States. These transfers are protected using Standard Contractual Clauses (SCCs) and industry-standard security controls.

7. Your Rights

GDPR / UK GDPR

You have the right to access, correct, or delete your data (the "Right to be Forgotten"), restrict or object to processing, request data portability, and withdraw consent at any time. We respond to these requests within 30 days.

CCPA / CPRA (California)

Residents may request access to, deletion of, or correction of personal information. You may also opt out of the sale/sharing of personal information and limit the use of sensitive data without discrimination.

Other U.S. State Rights (VA, CO, CT, UT)

Residents may access, correct, or delete personal data, request data portability, and opt out of targeted advertising or personal data sales.

8. Data Retention & Security

  • Retention: We retain data only as long as necessary for operational, legal, tax, and security purposes.

  • Security: We use SSL encryption, secure hosting, and limited access controls to protect your information.

9. Contact Us

If you have questions regarding this policy, please contact us:

Email:privacy.champion@bvlbillet.com

Address: BVL BILLET
1555 E. New Circle Road, STE 142 PMB 115
Lexington, Kentucky 40509
USA